Refund policy

Return Policy:

We want you to be satisfied with your purchase! If you are not completely happy, you may return eligible items under the following conditions:

Eligibility for Returns
 . Items must be returned within 14 days of the delivery date.
. Items must be unused, in their original packaging, and in resellable condition.
. Certain items are non-returnable (e.g., final sale items, digital products, custom orders).

How to Return an Item:
 1. Pack the item securely in its original packaging.
 2. Take the package to a UPS location—they will create the return label for you.
 3. You are responsible for all return shipping costs. We do not provide return shipping labels.
 4.Ship the package to the following return address:

Moe's Warehouse
4015 S. Beech Daly
Dearborn Heights, MI 48125
 5. Once shipped, email us your tracking number at [your email address].
 
Refunds & Processing:
 . Once we receive and inspect your return, we will process your refund within 24 to 48 hours. Please note that it may take several business days for the funds to appear in your account, depending on your bank's processing times.
. Refunds will be issued to the original payment method, excluding any shipping fees.
. If an item is returned damaged or not in its original condition, we may deny the return or issue a partial refund.
- Defective or Incorrect Items:

Exchanges:
  At this time, we do not offer exchanges. If you would like a different size or color, please return the item following the steps outlined in our return policy and place a new order for the desired item.

 NOTE: If you receive a damaged or incorrect item, please contact us at [your email address] within 7 days so we can assist you. We may require photos of the item for verification.

For any questions, feel free to reach out to our support team at:
Shop VIP Wear.
PHONE NUMBER: 313-452-6689
EMAIL: INFO@SHOPVIPWEAR.COM